Chiesi Total Care
For your patient to be eligible, you must first submit a prescription for FILSUVEZ
Chiesi Total CareSM simplifies access and support so your focus can be on progress
Chiesi Total Care helps families start FILSUVEZ, streamlines access, and provides ongoing support throughout the FILSUVEZ treatment journey.
Get in touch with a Chiesi Total Care team member
Phone: 1-800-784-5840
Fax: 1-877-435-2524
The Chiesi Total Care Program assists with:
Insurance Navigation
Treatment Support & Logistics Coordination
Dedicated Patient Wound Care Education
Financial Support*†
When your patients enroll in Chiesi Total Care, you and your patient will have access to a dedicated team available to provide support throughout your patient's treatment journey.
The Patient Services Manager (PSM)ठis your primary point of contact and can help:
- Support benefits verification, prior authorizations, appeals and reauthorizations
- Help connect eligible patients with financial assistance programs
- Provide a dedicated point of contact so your office can quickly get answers and support
- Coordinate support services and Specialty Pharmacy engagement to help patients start and stay on FILSUVEZ
For any questions or support throughout your patients' treatment journey, contact your PSM at 1-800-784-5840 Monday through Friday 8AM-8PM ET.
*Patients participating in a government healthcare plan are not eligible for financial assistance programs.
†Please refer to the full Terms and Conditions for eligibility requirements.
‡PSMs are employed by Chiesi USA, Inc.
§PSMs are not healthcare providers and are not part of your medical team. They cannot give medical care or advice. All decisions about your treatment should be made by you and your healthcare provider.
Simply fill out the Patient Enrollment and Consent Form to get your patient started with FILSUVEZ
If you download and print the form, fax the completed form to Chiesi Total Care at 1-877-435-2524.
See what Chiesi Total Care has to offer
Get your patient startedFILSUVEZ Friends
One-on-one support from a FILSUVEZ Friends patient or caregiver
Living with DEB or JEB can feel isolating for both patients and caregivers. FILSUVEZ Friends was created to support patients who are considering or have not yet started treatment, as well as their caregivers, by providing encouragement and helping them build meaningful connections as they navigate life with EB and FILSUVEZ treatment.
See how your patient can get involved in FILSUVEZ Friends
Learn moreParticipants must be at least 18 years of age or accompanied by a parent or guardian and reside in the United States. FILSUVEZ Friends patients and caregivers do not provide medical advice and only share their personal experiences. Conversations must not take the place of discussions with healthcare providers.
Watch a wound care–certified registered nurse from the specialty pharmacy explain what you and your patients should know about treatment with FILSUVEZ
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Hear real patient and caregiver experiences with FILSUVEZ
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Provide your patients with resources to support their FILSUVEZ treatment journey
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