Caregiver ambassador smiling banner Sarah is a caregiver and is a paid ambassador for Chiesi. This is Sarah's personal experience, which may differ from yours. Please consult your healthcare provider.

Support and resources are available to you and your loved ones

Caregiver ambassador smiling banner Sarah is a caregiver and is a paid ambassador for Chiesi. This is Sarah's personal experience, which may differ from yours. Please consult your healthcare provider.
  • FILSUVEZ Friends
  • Chiesi Total Care
  • Educational Videos
  • Testimonial Videos
  • Downloadable Resources
  • EB Advocacy Groups
FILSUVEZ Friends

Connect with FILSUVEZ Friends

FILSUVEZ Friends is a mentorship program that was designed to help you share tips, find encouragement, and build real connections with others who understand what it’s like living with dystrophic or junctional epidermolysis bullosa.

This program is an opportunity to build meaningful relationships and feel more confident as you navigate life with EB and decide whether FILSUVEZ is right for you.
Three people sitting together under the Filsuvez Friends logo Three people sitting together under the Filsuvez Friends logo
Elizabeth, FILSUVEZ caregiver, Henry, FILSUVEZ patient, and Sarah, FILSUVEZ caregiver, are paid spokespeople for Chiesi. These are their personal experiences. Your experience may differ.
Participants must be at least 18 years of age or accompanied by a parent or guardian and reside in the United States. FILSUVEZ Friends patients and caregivers do not provide medical advice and only share their personal experiences. Conversations must not take the place of discussions with doctors.
Chiesi Total Care
To be eligible, your doctor must first submit a prescription for FILSUVEZ to the specialty pharmacy

Chiesi Total CareSM simplifies access and support for FILSUVEZ

FILSUVEZ comes with a built-in support system that you can count on, so you can spend less time managing care and more time living your life.
Chiesi Total Care logo Chiesi Total Care logo
Get in touch with a Chiesi Total Care team member

Chiesi Total Care is a comprehensive support program that helps you every step of the way, assisting with:

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Insurance Consultation and Financial Support*†
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Treatment Support & Logistics Coordination
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Dedicated Wound Care Education
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Access to a Comprehensive Support Team
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Eligible patients may pay
as little as a $0 copay*
When you enroll in Chiesi Total Care, you will have access to a dedicated team available to support you throughout your treatment journey. Your Patient Services Manager (PSM)‡§ is your primary point of contact for insurance, treatment access, and support services. Your Patient Education Liaison (PEL)¶‖ is a wound care–certified specialist who provides education and ongoing guidance throughout your FILSUVEZ journey.
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Your PSM can help:
  • Answer questions about insurance coverage and treatment access
  • Connect you with available support programs and resources
  • Coordinate with your PEL and Specialty Pharmacy
  • Get you the support you need along the way
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Your PEL can help:
  • Check in every two weeks during the first three months of treatment, then follow up at a cadence that works best for you and your care
  • Provide education about EB and FILSUVEZ throughout your treatment journey
  • Work closely with your PSM to help support your treatment experience
For any questions or support throughout your treatment journey, start with your PSM.
*Patients participating in a government healthcare plan are not eligible for financial assistance programs.
Please refer to the full Terms and Conditions for eligibility requirements.
PSMs are employed by Chiesi USA, Inc.
§PSMs are not healthcare providers and are not part of your medical team. They cannot give medical care or advice. All decisions about your treatment should be made by you and your healthcare provider.
PELs are employed by Chiesi USA, Inc.
PELs are not healthcare providers and are not part of your medical team. They cannot give medical care or advice. All decisions about your treatment should be made by you and your healthcare provider.
Educational Videos
Watch a wound care–certified registered nurse from PantheRx Rare Pharmacy explain what you and your loved ones should know about treatment with FILSUVEZ
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Testimonial Videos
Hear real patient and caregiver experiences with FILSUVEZ
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Downloadable Resources
FILSUVEZ Treatment Guide
Use this guide to learn more about FILSUVEZ and what it has to offer
Consideration brochure
Discover why FILSUVEZ might be right for you
Download the Consideration Brochure
Support Resources Guide
See what support is available to you while using FILSUVEZ
Find encouraging support for your loved one living with dystrophic or junctional epidermolysis bullosa
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EB Advocacy Groups

Find a helpful support network

Living with EB often means managing many aspects of care on your own. EB advocacy organizations offer resources and information that may help you learn more about EB and connect with others in the community.

debra of America logo

This organization supports people affected by EB through education, advocacy, and community resources.

EBRP logo

This organization funds research to treat and cure EB and provides educational resources, events, and opportunities to connect with the EB community.

Heroes for Hallie logo

Inspired by Hallie’s story with EB, this organization raises awareness of EB, supports affected families, and brings hope through community, advocacy, and efforts to advance research toward better treatments and a cure.

Camp Wonder logo

Camp Wonder® is a summer camp for children ages 6–16 with chronic skin conditions, offering a safe, supportive, and fully funded experience where kids can simply be kids.

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Important Safety Information & Indication

Important Safety Information & Indication

What is the most important safety information I should know?

FILSUVEZ may cause a serious side effect of allergic reactions.

Allergic reactions and skin reactions to FILSUVEZ may include the following symptoms: red itchy bumps (hives), skin rash, redness or itching. If you get any of these symptoms, stop using FILSUVEZ right away and call your healthcare provider.

What are the possible side effects of FILSUVEZ?

The most common side effect of FILSUVEZ is application site reactions, such as pain and itchy skin.

Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088

How should I use FILSUVEZ?

See the detailed “Instructions for Use” that comes with FILSUVEZ for information on how to apply FILSUVEZ.

Use FILSUVEZ exactly as your healthcare provider tells you to use it.

The tube of FILSUVEZ is for one-time use only. After the tube has been opened, apply the gel right away. Throw away any remaining gel and the tube after use.

Do not use around or get FILSUVEZ in the eyes, or mucous membrane areas, examples are mouth, vagina or anus.

If you get FILSUVEZ in your eyes or mucous membrane area, rinse with clean water right away. Contact your healthcare provider if you have any discomfort.

If the wounds you are treating with FILSUVEZ become infected, stop treatment and contact your healthcare provider. Signs or symptoms of infection may include the wound becoming red, warm, swollen, painful or drains yellow or greenish fluid (pus).

Please see Full Product Information and Patient Information.

What is FILSUVEZ (birch triterpenes) topical gel for?

FILSUVEZ is a prescription medicine used on the skin to treat wounds that may happen with dystrophic and junctional epidermolysis bullosa (EB) in adults and children 6 months of age and older.

It is not known if FILSUVEZ is safe and effective in children younger than 6 months of age.

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