Caregiver ambassador smiling banner Sarah is a caregiver and is a paid ambassador for Chiesi. This is Sarah's personal experience, which may differ from yours. Please consult your healthcare provider.

Support and resources are available to you and your loved ones

Caregiver ambassador smiling banner Sarah is a caregiver and is a paid ambassador for Chiesi. This is Sarah's personal experience, which may differ from yours. Please consult your healthcare provider.
  • FILSUVEZ Friends
  • Chiesi Total Care
  • PantheRx Rare Pharmacy
  • Educational Videos
  • Testimonial Videos
  • Downloadable Resources
  • EB Advocacy Groups
FILSUVEZ Friends

Connect with FILSUVEZ Friends

FILSUVEZ Friends is a mentorship program that was designed to help you share tips, find encouragement, and build real connections with others who understand what it’s like living with dystrophic or junctional epidermolysis bullosa.

This program is an opportunity to build meaningful relationships and feel more confident as you navigate life with EB and decide whether FILSUVEZ is right for you.
Three people sitting together under the Filsuvez Friends logo Three people sitting together under the Filsuvez Friends logo
Elizabeth, FILSUVEZ caregiver, Henry, FILSUVEZ patient, and Sarah, FILSUVEZ caregiver, are paid spokespeople for Chiesi. These are their personal experiences. Your experience may differ.
Participants must be at least 18 years of age or accompanied by a parent or guardian and reside in the United States. FILSUVEZ Friends patients and caregivers do not provide medical advice and only share their personal experiences. Conversations are not meant to take the place of discussions with doctors.
Chiesi Total Care
To be eligible, your doctor must first submit a prescription for FILSUVEZ to the specialty pharmacy

Chiesi Total CareSM simplifies access and support for FILSUVEZ

FILSUVEZ comes with a built-in support system that you can count on, so you can spend less time managing care and more time living your life.
Chiesi Total Care logo Chiesi Total Care logo
Learn more at 1-833-670-6464,
Monday through Friday, 8 AM TO 8 PM ET.

Chiesi Total Care is a comprehensive support program that helps you every step of the way, assisting with:

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Insurance Consultation and Financial Support*†
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Treatment Support & Logistics Coordination
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Nursing Support & Personalized Education
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Dedicated Total Care Team
Once you enroll in Chiesi Total Care, you may also connect with a Patient Education Liaison (PEL)‡§—a wound care–certified registered nurse who will check in every 2 weeks during the first 3 months of treatment and then monthly after that.
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Your PEL will:
  • Offer education about EB and your treatment
  • Continue to check in as treatment progresses
  • Help communicate updates with PantheRx Rare Pharmacy
Chiesi Total Care helps you start FILSUVEZ, streamlines access, and provides ongoing support throughout your treatment journey.
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Eligible patients may pay
as little as a $0 copay
*Patients participating in a government healthcare plan are not eligible for financial assistance programs.
Please refer to the full Terms and Conditions for eligibility requirements.
PELs are employed by Chiesi USA, Inc.
§PELs are not healthcare providers and are not part of your medical team. They cannot give medical care or advice. All decisions about your treatment should be made by you and your doctor.
PantheRx Rare Pharmacy
If you and your doctor decide that FILSUVEZ is the right treatment for you, your prescription will be filled by PantheRx Rare Pharmacy, a specialty pharmacy that ships the medication directly to your home each month.
PantheRx Rare Pharmacy is a part of your support team throughout treatment, helping coordinate your care, answer questions, and work with your doctor on any prescription changes or refills.
PantheRx Rare Pharmacy Logo PantheRx Rare Pharmacy Logo
Members of your PantheRx Rare Pharmacy team include:
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Your Care Coordinator, who will:
  • Check in regularly before each refill to monitor your progress and set up your delivery
  • Be available throughout treatment to answer general questions about insurance, shipments, or your FILSUVEZ treatment experience
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Your wound care–certified registered nurse, who will:
  • Be available to answer questions about how to apply FILSUVEZ
  • Offer virtual counseling options for additional support
  • Provide additional EB resources and education
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Your pharmacist, who will:
  • Be available to answer questions about FILSUVEZ
  • Contact your provider if prescription changes or refills are needed
It is important that you reach out to your Care Coordinator, wound care–certified registered nurse, or pharmacist anytime you have questions, concerns, or changes to your care routine.
Educational Videos
Watch a wound care–certified registered nurse from PantheRx Rare Pharmacy explain what you and your loved ones should know about treatment with FILSUVEZ
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Testimonial Videos
Hear real patient and caregiver experiences with FILSUVEZ
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Downloadable Resources
FILSUVEZ Treatment Guide
Use this guide to learn more about FILSUVEZ and what it has to offer
Consideration brochure
Discover why FILSUVEZ might be right for you
Download the Consideration Brochure
Support Resources Guide
See what support is available to you while using FILSUVEZ
Find encouraging support for your loved one living with dystrophic or junctional epidermolysis bullosa
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EB Advocacy Groups

Find a helpful support network

Living with EB often means managing many aspects of care on your own. EB advocacy organizations offer resources and information that may help you learn more about EB and connect with others in the community.

debra of America logo

This organization supports people affected by EB through education, advocacy, and community resources.

EBRP logo

This organization funds research to treat and cure EB and provides educational resources, events, and opportunities to connect with the EB community.

Heroes for Hallie logo

Inspired by Hallie’s story with EB, this organization raises awareness of EB, supports affected families, and brings hope through community, advocacy, and efforts to advance research toward better treatments and a cure.

Camp Wonder logo

Camp Wonder® is a summer camp for children ages 6–16 with chronic skin conditions, offering a safe, supportive, and fully funded experience where kids can simply be kids.

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Important Safety Information & Indication

What is the most important safety information I should know?

FILSUVEZ may cause a serious side effect of allergic reactions.

Allergic reactions and skin reactions to FILSUVEZ may include the following symptoms: red itchy bumps (hives), skin rash, redness or itching. If you get any of these symptoms, stop using FILSUVEZ right away and call your healthcare provider.

What are the possible side effects of FILSUVEZ?

The most common side effect of FILSUVEZ is application site reactions, such as pain and itchy skin.

Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088

How should I use FILSUVEZ?

See the detailed “Instructions for Use” that comes with FILSUVEZ for information on how to apply FILSUVEZ.

Use FILSUVEZ exactly as your healthcare provider tells you to use it.

The tube of FILSUVEZ is for one-time use only. After the tube has been opened, apply the gel right away. Throw away any remaining gel and the tube after use.

Do not use around or get FILSUVEZ in the eyes, or mucous membrane areas, examples are mouth, vagina or anus.

If you get FILSUVEZ in your eyes or mucous membrane area, rinse with clean water right away. Contact your healthcare provider if you have any discomfort.

If the wounds you are treating with FILSUVEZ become infected, stop treatment and contact your healthcare provider. Signs or symptoms of infection may include the wound becoming red, warm, swollen, painful or drains yellow or greenish fluid (pus).

Please see Full Product Information and Patient Information.

What is FILSUVEZ (birch triterpenes) topical gel for?

FILSUVEZ is a prescription medicine used on the skin to treat wounds that may happen with dystrophic and junctional epidermolysis bullosa (EB) in adults and children 6 months of age and older.

It is not known if FILSUVEZ is safe and effective in children younger than 6 months of age.

Important Safety Information & Indication

What is the most important safety information I should know?

FILSUVEZ may cause a serious side effect of allergic reactions.

Allergic reactions and skin reactions to FILSUVEZ may include the following symptoms: red itchy bumps (hives), skin rash, redness or itching. If you get any of these symptoms, stop using FILSUVEZ right away and call your healthcare provider.

What are the possible side effects of FILSUVEZ?

The most common side effect of FILSUVEZ is application site reactions, such as pain and itchy skin.

Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088

How should I use FILSUVEZ?

See the detailed “Instructions for Use” that comes with FILSUVEZ for information on how to apply FILSUVEZ.

Use FILSUVEZ exactly as your healthcare provider tells you to use it.

The tube of FILSUVEZ is for one-time use only. After the tube has been opened, apply the gel right away. Throw away any remaining gel and the tube after use.

Do not use around or get FILSUVEZ in the eyes, or mucous membrane areas, examples are mouth, vagina or anus.

If you get FILSUVEZ in your eyes or mucous membrane area, rinse with clean water right away. Contact your healthcare provider if you have any discomfort.

If the wounds you are treating with FILSUVEZ become infected, stop treatment and contact your healthcare provider. Signs or symptoms of infection may include the wound becoming red, warm, swollen, painful or drains yellow or greenish fluid (pus).

Please see Full Product Information and Patient Information.

What is FILSUVEZ (birch triterpenes) topical gel for?

FILSUVEZ is a prescription medicine used on the skin to treat wounds that may happen with dystrophic and junctional epidermolysis bullosa (EB) in adults and children 6 months of age and older.

It is not known if FILSUVEZ is safe and effective in children younger than 6 months of age.

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